Industry Excellence Awards
February 1, 2019
2019 Industry Service Awards: Eric Norman
Eric Norman has had big shoes to fill. The 19-year consulting veteran and V.P.-Mid-West Division at Clevenger Associates, Asbury, Iowa, Norman is the son of industry legend Ed Norman, FFCSI, founder of MVP Services Group, a former board chairman of FCSI-The Americas, and both a NAFEM and MAFSI Award of Merit recipient. Ed also is a FER 2013 Industry Service Award recipient.
February 1, 2019
2019 Industry Service Awards: Mike McGuire
Ask anyone who knows Mike McGuire, Managing Partner, Zink Foodservice Group, Columbus, Ohio, what his passion is, and that person will likely tell you it’s making sure that things get done right to the satisfaction of all parties, whether it’s a business deal, an equipment installation, or a charity fundraising event.
February 1, 2019
2019 Industry Service Awards: Wayne Stoutner
Wayne Stoutner, CEO, Duffy’s-AIS, Rochester, N. Y., likes to work hard and play hard. Since one of his passions is tournament fishing both in New York and Florida, he often takes customers, business associates and friends out on Lake Ontario in his charter fishing boat.
February 1, 2019
2019 Industry Service Awards: Jeff Cook
Jeff Cook, Senior Director Global Equipment, McDonald’s Corp., Romeoville, Ill., sums up his life and career in bits of wisdom, the mantras he’s collected over the years. Not because what’s he’s accomplished or how he’s lived is simplistic but because he moves, thinks and speaks so quickly that he has little time for anything superfluous. Besides, those aphorisms have real meaning. Like the job title he playfully lists on his LinkedIn page— “Head Engineering Wizard” at the “Coolest Job on Earth.”
January 1, 2019
2019 Management Excellence Awards: University of California San Francisco Health
“Dan Henroid is the most connected person I know,” says Chris McCracken, Director of Nutrition Services at UC San Diego Health. “He doesn’t just know people, he uses his connections to get things done with his job, for his community and for our professional community.”
January 1, 2019
2019 FER Management Excellence Award Winners
Seven companies who excel in foodservice E&S functions prove it takes good leadership, talented team members and a customer-centric culture
January 1, 2019
2019 Management Excellence Awards: SSA Foodservice Design + Consulting
Some folks are great at identifying and following trends; others create them. Ken Schwartz, FCSI, President of SSA Foodservice Design + Consulting, relates, “We look at every venue individually, because each venue has its own identity. We help clients create oneof-a-kind experiences, by design or operation. We even design new equipment and tools for our clients. Any time we can do something that benefits our clients, we will.”
January 1, 2019
2019 Management Excellence Awards: Hawkins Commercial Appliance Service
Hawkins Commercial Appliance Service was already more than 70 years old when John Schwindt came on board in 1978. “I was employee number 10,” Schwindt recalls. “I was 17. I started as a shipping and receiving clerk and worked my way up.” Today, Schwindt is the G.M. and V.P. of Operations. The fourth-generation family business has grown to 67 employees, but Schwindt says it still has a small company feel, like family.
January 1, 2019
2019 Management Excellence Awards: TriMark USA
Three or four years ago, few in the foodservice industry foresaw an equipment dealer log $1 billion in sales. TriMark USA, South Attleboro, Mass., not only met that goal but almost doubled it this past year with sales of close to $2 billion. How did a little company that got its start in 1947 pull off a feat like that? With a singular, uncompromising focus on its customers.
January 1, 2019
2019 Management Excellence Awards: Burkett Restaurant Equipment & Supplies
“Do more with less” is one of Burkett Restaurant Equipment & Supplies’ core values and it sure seems to be working. “Around 2010 to ’12, we went through a period of hypergrowth and our sales were stronger than our infrastructure; we saw we were growing without a strong foundation to support it,” says Jameel Burkett, President and CEO of the Perrysburg, Ohio-based dealer. “Angry customers aren’t sustainable, so we scaled back, hired and managed a new sales force and installed new technology, including a new Enterprise Resource Planning system.” ERP is a software that integrates a company’s financials, supply chain, operations, reporting, manufacturing, and human resource activities.
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