Articles by Karen M. Alley
Brian VanNote, owner of DRD Repair, answers the call when an ice machine starts raining water, not ice.
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When Cookie Mahon began working at American Kitchen Machinery and Repair more than 25 years ago, the company relegated women to secretarial positions.
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It wasn’t just bread people decided to make at home during the COVID-19 pandemic.
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CKI Service Group’s Cedric Cartiaux recalls an ice machine repair, complete with an inconvenient mishap.
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Paul Pumputis, of Duffy’s AIS, based in Sauquoit, N.Y., has accumulated his share of mishaps during his career in the foodservice equipment repair industry.
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At one temperature check, everything was fine. At the next, a reading over 40°F meant emptying the refrigerated, open-air merchandiser full of dairy products and…
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Cecil Blake, a service technician for Authorized Commercial Equipment Service, based in Charlotte, N.C., wasn’t surprised when he got a call asking for help with a fryer having recovery issues.
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It’s not every day that a service technician has to rebuild a soup warmer, but that’s exactly what Dan Reese did at a hotel serviced by Commercial Appliance Parts and Service, Tampa, Fla.
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Twenty-five years covering the foodservice equipment and supplies industry serves as a milestone worth celebrating. But of those 25 years, this past year marks a…
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It’s a scenario that foodservice operators dread. The reach-in cooler fails, putting all the food in the cooler at risk.
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